PLEASE NOTE : Due to the ongoing Covid-19 emergency, our couriers have changed their procedures to ensure the safety of the mail recipients and their staff. Therefore, unfortunately, we have had no choice other than to temporarily increase the delivery charge for orders below 1kg.
Delivery in the UK is free for orders of products worth over £75.00.
Our normal postage and packing charges are as follows;
|Weight of Order||UK||Europe||Rest of World|
|Up to 1.0kg||£4.95|
|Up to 1.5kg||£4.95||£12.53||£25.05|
|Up to 2kg||£5.95||£12.53||£25.05|
|Up to 5kg||£6.95||£25.05||£50.10|
|Up to 10kg||£6.95||£25.05||£75.50|
Note that some products have higher than actual weights to reflect their bulky, or unusual, size which affects packaging and postage costs.
We will only deliver the goods ordered by you to the delivery address you give us at the time you make your order. You will usually receive email confirmation that your order has been shipped.
In the event that there is no one available to receive the delivery, and instructions have been provided to leave the parcel, Vine House Limited or their couriers will not be responsible for the safety or security of the parcel if left in line with the instructions.
We aim to ship all goods within two working days of receiving your order, for delivery addresses within the UK we normally suggest you should allow 3 to 5 working days, following the day on which the order is placed. We are sorry, but we cannot accept responsibility for any delay in delivery. Note that orders delivered by the Royal Mail are not considered late until 15 working days after despatch.
Deliveries to other countries may take longer depending on destination; Europe typically 7 to 10 working days, Rest of World typically 10 to 14 working days. We are sorry, but we cannot accept responsibility for any delay in delivery.
Note that additional security checks may take place in certain countries. This may result in a delay in the delivery of orders to some countries.
International orders may be subject to Customs inspections and/or fees based on each country's specific regulations. Vine House Limited is not responsible for these inspections or actions and the recipient will be responsible for any customs fees or taxes payable.
Should the recipient refuse to pay these charges, you will be liable to pay the return costs for the goods. If the return cost exceeds the value of the goods and the option of abandoning/ destroying the goods is chosen, no refund will be given for the order.
We aim to have all items displayed on our website in stock, if an error is made and the items are out of stock we will contact you directly. We will not send an alternative unless this is first agreed by you.
If you do not receive goods ordered within 30 days of the date on which you ordered then please notify us by e-mail, or in writing at our contact address.
Please note that we do not offer a specific delivery date for your order and a condition of placing your order is that you accept that thecandleselection (Vine House Limited) does not accept claims for consequential losses.
If you are looking for a candle that presents as well as it burns, then look no further, the ‘beautifully British’ Country Candle Company in Corsham, Wiltshire, have developed and refined the Wonderwick Collection which, they say, outperforms regular candles.
As the candle’s wooden wick burns it produces a soothing, crackling, sound whilst dispersing the fragrance further to fill the air with the luxurious aroma of Black Pomegrante. The Country Candle Company fragrance Black Pomegranate is a fragrant blend of mandarin and pomegranate with a heart of patchouli and incense, with supporting notes of rich cashmere musk and woods.
The noir collection of Wonderwick candles have an opulent feel poured with a luxurious black wax, highly fragranced throughout, and presented in a black, soft touch matte finish, presentation box and Black Pomegranate is the ideal fragrance to create a contemporary ambience in your home. Wonderwick candles make great gifts.
These scented candles are made from a palm oil free wax, free of genetically modified organisms (GMOs), and suitable for Vegans, being made without animal products and from ingredients that have not been tested on animals.
For the best performance it is advisable to ensure you burn the candle until the entire top of the candle has melted (pooled) before you put it out. Allowing the top of the candle to fully pool in this way ensures it doesn’t ‘tunnel’; tunnelling can significantly reduce the candle burn time.
The candle measures approximately 80mm diameter and 92mm high and have a burn time of up to approximately 40 hours.
If you need some tips in how to get the best out of your candles, have a look at our news and views page: Tips for the perfect candle flame, or for safety information check out our candle safety page, but whatever you do, always read the safety information supplied with your candles.
One question we get frequently asked is: What is the delivery cost? – Delivery charges are based on the weight of your order, so can only be calculated during checkout, but before you pay to allow you to change or update your order. To help with this, our delivery charge structure is available from the Delivery Information link at the bottom of the page.
|Burn Time||up to 40 Hours|
|Size||Box Measures Approx 8.5cm Diameter x 11cm Tall --- Candle Measures Approx 8.0cm Diameter x 9.2cm Tall|