Due to the Commonwealth Games being held from 28th July to 8th August, there may be delays to deliveries in the Birmingham and Coventry areas. This will be due to road closures, restricted areas, lockdowns, and congestion in the area may impact some of the courier / delivery services we use during this period.
Delays may extend to the period immediately prior to and after the games due to security measures and other works associated with the games.
Delivery in the UK is free for orders of products worth over £75.00.
Our normal postage and packing charges are as follows;
|Weight of Order||UK||Europe||Rest of World|
|Up to 500g||£4.99||£13.00||£30.00|
|Up to 1.5kg||£4.99||£15.50||£30.00|
|Up to 2kg||£5.99||£17.50||£30.00|
|Up to 5kg||£6.99||£20.00||£50.00|
|Up to 10kg||£6.99||£30.00||£80.00|
Note that some products have higher than actual weights to reflect their bulky, or unusual, size which affects packaging and postage costs.
We will only deliver the goods ordered by you to the delivery address you give us at the time you make your order. You will usually receive email confirmation that your order has been shipped.
In the event that there is no one available to receive the delivery, and instructions have been provided to leave the parcel, Vine House Limited or their couriers will not be responsible for the safety or security of the parcel if left in line with the instructions.
We aim to ship all goods within two working days of receiving your order, for delivery addresses within the UK we normally suggest you should allow 3 to 5 working days, following the day on which the order is placed. We are sorry, but we cannot accept responsibility for any delay in delivery. Note that orders delivered by the Royal Mail are not considered late until 15 working days after despatch.
Deliveries to other countries may take longer depending on destination; Europe and the Rest of World typically 10 to 14 working days. Note that additional security checks may take place in certain countries. This may result in a delay in the delivery of orders to some countries. We are sorry, but we cannot accept responsibility for any delay in delivery.
International orders may be subject to Customs inspections and/or fees based on each country's specific regulations. Vine House Limited is not responsible for these inspections or actions and the recipient will be responsible for any customs fees or taxes payable.
Should the recipient refuse to pay these charges, you will be liable to pay the return costs for the goods. If the return cost exceeds the value of the goods and the option of abandoning/ destroying the goods is chosen, no refund will be given for the order.
We aim to have all items displayed on our website in stock, if an error is made and the items are out of stock we will contact you directly. We will not send an alternative unless this is first agreed by you.
If you do not receive goods ordered within 30 days of the date on which you ordered then please notify us by e-mail, or in writing at our contact address.
Please note that we do not offer a specific delivery date for your order and a condition of placing your order is that you accept that thecandleselection (Vine House Limited) does not accept claims for consequential losses.
Designed and poured in the UK with 100% sustainable soy wax and British made fragrance. A great vegan candle with eco credentials.
These Maegen Orchard Collection, scented candles, are fragranced with; Genovese basil and lemon, and are poured in a green glass jar with wooden lid to help seal in the fragrance.
Remember the first time you burn the candle wait until the top surface of the wax is fully melted/ liquefied before you put the candle out. Candles have memories so the next time you light your candle it will burn evenly all the way down.
|Size||Approx 8cm Diameter x 11cm Tall, including lid|